A QUIET WAY THROUGH

Support

If something interrupts your practice, these are the quickest ways to put it right.

LAST UPDATED · 31 JULY 2026

Contact us

Email creative.studio.ai.app@gmail.com with a short description of what happened, your iPhone model, and your iOS version. Please do not send passwords or sensitive creative work unless it is essential to the problem.

Sign-in or password help

Use “Forgot password?” on the sign-in screen for email accounts. If Apple or Google sign-in fails, confirm that the same provider and email were used when the account was created, then try again on a stable connection.

Camera, microphone, Photos, or notifications

Open iOS Settings, choose The Creative Studio, and review the relevant permission. Permissions can be changed whenever you wish.

Subscriptions

Apple handles billing. Open iOS Settings, tap your name, then Subscriptions to view, change, or cancel a plan. Use Restore Purchases in the app if an active subscription is not recognised.

Delete your account

In the app, tap your account circle, choose Delete account, read the confirmation, and confirm permanent deletion. This removes associated cloud data. Videos already saved in Photos remain on your device until you delete them there.

Privacy

Read the full Privacy Policy or contact us if you need help accessing, correcting, or deleting your information.